The mission of the Utilities Department is to serve our community with an administrative process for establishing and maintaining water, sewer, and garbage services.
Customer Service Program
The Department will carry out its mission through a high quality “Customer Service Program" that offers a variety of payment methods and options by customer-oriented employees during 9 a.m. to Noon and 1 to 5 p.m. Monday through Friday excluding the City of Goliad holiday schedule. A drop box located at the front entrance of City Hall is also available.
Bills for water, sewer and garbage services are mailed to each customer on or about the first day of each month and said bills are due by the 12th of said month, payable at:
152 W End Street
Goliad, TX 77963
Customers not paying their bill by 5 p.m. on the 21st of the month will then be charged a $25 service fee.
Payment in full must be received before Noon on the 25th to prevent services from being disconnected. If services are disconnected, a $35 reconnect fee will be due in addition to the utility bill, ten-percent late charge and service fee.
A utility deposit of $100 shall be assessed each customer ($150 for commercial accounts) before water, sewer, and/or garbage service shall be provided. Such deposit will be retained by the city until such time it is applied to a delinquent city utility account, applied to a final bill, or refunded to the customer upon final disconnection of service and proper closing of their account that has a zero balance.
Download a list of the charges (PDF) that shall be made and collected for water and sewage services used by the customers of the water and sewer system of the city.